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Answers
Know what to do next.
“What’s eating my roses?”
Ask a question, understand a letter, check a suspicious message or find the simplest way home. Frank gives you a plain answer, there and then.
An answer, straight away
A whole support network. One press away.
One button.
A world of help.
Press Frank and say what you need. It can answer, talk you through a fix, bring in a real person, arrange help at home or contact someone you trust.
£99Frank + Home Base
30 daysservice included
£4.99a month after that
01 Frank
02 Home Base
Press the yellow button
Say what you need
Frank gets it sorted
What can Frank do?
One small button.
Layers of help.
Start with an answer. Add a real person only when the problem needs one.
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Fix it
Get the thing working.
“Help me get BBC One back.”
Frank talks you through the fix one clear step at a time. No manuals, menus or searching through videos.
Patient, step-by-step help
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Real person
Show someone the problem.
“Can somebody help with my router?”
If talking is not enough, a Frank support person can join in, see what you see and stay with the problem until it is sorted.
A human when you need one
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Help at home
Bring practical help to you.
“Could someone put this picture up?”
For jobs that need a pair of hands, Frank can help arrange a trusted local person to visit and get it done.
Small jobs, properly sorted
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Safety
Stay safe. Stay connected.
“I’ve had a stumble. Tell Sarah I’m all right.”
Frank can check in after a possible fall, contact someone you trust and help chosen loved ones find you when you want them to.
Reassurance without surveillance
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The power behind the button
One press opens
your whole support circle.
Frank starts with the simplest, quickest help. It brings in people only when the job needs them — and within the permissions you set.
You do not need to know who to call. Tell Frank the problem; Frank works out the simplest useful route.
One Frank. Your way.
Close when you need it.
Out of the way when you don’t.
01
With your keys
Frank’s oak ring takes an ordinary keyring, so it leaves home when you do.
02
On a pendant
A soft breakaway cord keeps the button within easy reach around the house or garden.
03
Clipped to your phone
A slim clip puts Frank on the thing you already carry — without another app to open.
Home Base
Drop it in.
Gravity does the rest.
The small oak bowl gently guides Frank onto two physical charging pins. No charging mat. No careful alignment. Your keys or lanyard rest beside it.
- 110 × 78 mm
- about the size of a small key dish
- 2 pins
- simple, dependable contact charging
- 1 place
- for Frank and the things you take with you
Good for you. Reassuring for them.
Stay family.
Not the helpdesk.
Frank handles the everyday questions first. When another person really is needed, Frank can bring in someone you trust — with your say-so.
For meFewer apps. Fewer favours. More getting on with things.
For familyLess troubleshooting. More time to talk about everything else.
Designed around your say-so
Helpful does not mean intrusive.
Press to beginFrank listens when you press the button, not all day.
You choose your peopleFamily and trusted contacts are set by you.
Ask before actingFrank confirms before sharing details or spending money.
Frank Home Edition
Everyday help,
from £4.99 a month.
- Frank device with keyring, pendant and phone clip
- Small oak Home Base with contact charging
- Built-in mobile connection — no Wi-Fi setup
- 30 days of Frank service included
£99Then from £4.99 a month.
Cancel the service whenever you like.
Cancel the service whenever you like.
Be one of the first
Bring Frank home.
Join the early list for first access, launch pricing and home trials.
No spam. Just useful updates about Frank.
A few sensible questions
Good to know.
Does Frank listen all the time?
No. Frank starts listening when you press the yellow button. You are always the one who begins the conversation.
What happens if I press it by accident?
Nothing to worry about. Frank will ask what you need. If you do not need anything, just say so — or leave it and Frank will stop.
How does charging work?
Drop Frank into the shallow Home Base. Its sloped shape guides the device onto two physical charging pins. There is no charging mat and no careful alignment.
Do I need a smartphone?
No. Frank has its own mobile connection and speaker. A phone clip is simply one of the ways you can choose to carry it.
How can Frank help if I have a fall?
Frank can check in after a possible fall. If you need help — or do not respond — it can contact someone you have chosen and share your location with them. You decide who Frank may contact.
Is Frank an emergency alarm?
No. Frank is an everyday helper, not a medical device or guaranteed emergency service. It can help you contact people you trust when you ask it to.
Who can Frank contact?
You choose. That might be family, a neighbour, a trusted helper or a professional service. Frank asks before sharing information or spending money.